Domuss

Privacy policy

Last updated: September 2026

1. Introduction

This privacy policy explains how Programini ("we", "us") processes personal data when you use Domuss - our mobile application and this website (together, the "Service"). By using the Service, you acknowledge that you have read this policy. If you do not agree, please do not use the Service.

2. Data we collect

Depending on how you use Domuss, we may process: • Account information: email address, name, and authentication credentials. • Home and maintenance data: properties, equipment, interventions, expenses, and related content you add to the app. • Device and technical data: push notification tokens, device platform, and app version. • Subscription data: premium status and identifiers linked to your account via RevenueCat and the app stores. • Usage data: actions needed to operate, secure, and improve the Service.

3. How we use your data

We use personal data to: • Create and manage your account and provide Domuss features. • Send maintenance reminders and other notifications you enable. • Process and verify in-app subscriptions and entitlements. • Operate, maintain, and improve the Service. • Protect the security and integrity of our systems and users. • Comply with legal obligations.

4. Sharing with third parties

We do not sell your personal data. We share data only with service providers that help us deliver the Service, including: • Firebase Cloud Messaging - to deliver push notifications. • RevenueCat and the Apple App Store / Google Play - to manage subscriptions and purchases. • Hosting and infrastructure providers - to run our applications and databases. • Partner tradespeople (quote matching) - only if you explicitly enable sharing for a given home (per-property opt-in, billing owner only). When you submit a request: work category, description, postal code, city, indicative budget, urgency, timestamps, approximate distance and display name. After a tradesperson sends you a proposal: email and phone. Not shared: full street address, inventory, EPC/cadastre or household members. You can withdraw this consent at any time from the home details screen. These providers process data on our instructions and under appropriate safeguards. We may also disclose information if required by law or to protect rights, safety, and security.

5. Data retention

We keep your data for as long as your account is active and as needed to provide the Service. You may delete your account at any time from the Domuss app or via the account deletion page on this website after signing in. When you delete your account, we remove or anonymize the personal data associated with it, subject to limited retention required for security, fraud prevention, or legal compliance. Billing records handled by Apple, Google, or RevenueCat may be retained by those platforms as required by their policies and applicable law.

6. Your rights

If you are in the European Economic Area, the United Kingdom, or another region with similar laws, you may have the right to access, rectify, erase, restrict, or object to certain processing of your data, and to data portability. To exercise these rights, contact us at privacy@domuss.app. You may also delete your account as described above. You have the right to lodge a complaint with your local data protection authority.

7. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

8. Contact and changes

Domuss is operated by Programini. For privacy questions or requests, contact us at privacy@domuss.app. We may update this policy from time to time. We will revise the "Last updated" date when we do. Continued use of the Service after changes means you accept the updated policy.